Frequently Asked Questions...
What is home watch and how does it work?
Home watch is defined as the visual inspection of a home or property, looking for obvious issues.
As a home watch company, at CareMore Home Watch, our goal is to provide our clients with peace of mind, looking after their home while they are away.
Using comprehensive process and efficient tools, transparency and reliability at all times.
What services do you offer homeowners?
CareMore Home Watch is a home watch company offering professionals Home Watch service or what we also refer to as periodic house checks.
We also provide property management and concierge services to homeowners located in the suburbs of Philadelphia, but also anywhere else in Montgomery, Chester, Delaware, Bucks, Philadelphia, Lehigh Valley and also at the Jersey shore.
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Our house checks are perfect to look after your primary residence when you are away in FL over the winter or for your shore home during the winter season.
Our house checks are also available at any other time during the year for those leaving for a few days to a few weeks and need someone to check on their house until their return.
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Our goal is to look after your home whenever you plan to be away during the year.
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In addition to our house checks, we also offer home monitoring solutions, seasonal maintenance services.
We can also supervise or handle any projects or contractors, provide handyman services around the house, run errands, retrieve mail or packages left outside your home, water the plants when you are away for a few days, do gardening, weeding.
Just about anything you need done, we can handle for you.
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We want to hire you to help us on a weekly basis with random requests like errands, handyman jobs around the house or weeding the garden, what kind of plans do you offer?
To provide our clients with reliability and convenience at all times during the year, we offer different plans to choose from based on your home needs and the frequency of services you require.
From minimal help to weekly requests, you can decide the best option for you!
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Our plans cover just about anything, from odd jobs including running errands, grocery or pharmacy pickups, mail or package retrieval, plant watering, taking the trash to the curb and back, weeding, or allowing home access to contractors when you are away or at work.
We also help with home organizing, decluttering, other projects around the house, etc.
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In addition to those services, we will also handle the complete maintenance of all your home systems and appliances on a scheduled routine to keep your home maintained all year.
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Those plans exist to provide outstanding service to our clients any day of the year and become the single point of contact for any requests.
How can we trust you?
We carry General and Professional (Errors & Omissions) liability insurance as well as a dishonesty bond. Our proof of insurance is always available to our clients for verification.
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We will also provide you with at least 3 references of current clients to check on and ask any questions on our services.
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While the profession of Home Watch isn't recognized officially yet as a category of its own, we aim to make this profession recognized and educate as many people as possible on our industry and the services we offer homeowners.
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Why should I hire professionals to check on my home when I can ask neighbors or family?
Do you really want your neighbor undertaking that responsibility and expect them to visit on a regular
schedule and document each visit?
Can you trust they check what really matters and not just if the door is locked or that everything "appears" ok?
There is so much more in a home than could potentially lead to serious damage and high costs for you to handle the repairs once it is too late.
Even some water, or mold could potentially damage your home and cost thousands of dollars in repairs. Added to that the stress to handle the issue, deal with insurance or contractors in your home.
How can I book services? What does it involve?
Because our services are customized to every client based on the specifics of their home, after a brief phone call, we will then come and meet you in your house for a free consultation to discuss your needs answer all your questions and better understand your expectations and concerns so we can determine the best services to fit your needs while you are away.
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We will then conduct a walkthrough of your home, with you, making notes of any critical areas or things that could require improvement or closer attention to during each of our house checks.
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What is included in your Home Watch service?
All our services are customized based on our clients and the specifics of their home.
While the frequency of visits will vary depending on the length of your absence and preferences, any visit will always include to check the interior and exterior of your home following a multi-point inspection checklist, a detailed electronic report will be sent to you after each visit including pictures or videos, information on any changes or actions taken. Those comprehensive and periodic updates will keep you fully informed during your absence from home.
We also provide recommendations and will take proactive measures to any issues we will find (after your approval first), to keep your home maintained, safe and secure.
How can I receive a proposal for your services?
How do you handle issues found during a house check?
If we detect an issue in your home, first we will identify the cause to minimize any further damage. Then we will contact you to receive your instructions to handle. If we are unable to reach you, we will consult with your designated contractor. If neither one of you can be reached, we will take the appropriate action reaching out to one of our vendors.
We maintain a network of reliable vendors, so we are able to receive a prompt and affordable solution in such situation. We will provide any reports from the vendors so you are always informed.
We will also supervise any vendors required to come to your home and leave after securing your property once their work is done.
Because our services are customized based on the specific situation of every client, we will be able to provide an estimate after discussing with you over the phone, and better understand your needs, the time you plan to be away, and the frequency of checks you would require for your home.
Where are you located and in what area do you offer your services?
We operate across PA and NJ on the East coast including our main office located in the heart of the Main Line outside Philadelphia.
We serve anyone located in Montgomery, Chester, Delaware, Bucks, Lehigh Valley and also the Jersey shore. We also have a local operation servicing Cape May County including Avalon, Stone Harbor, and Sea Isle City.
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